About us

CentraStage's goal is to provide a simple, affordable and flexible technology to help those who keep IT running

CentraStage was founded in 2006 with the aim of breaking the mould when it comes to IT support technology – to offer attractive, feature-rich technology at a price that our customers can afford. Our philosophy is 'Every Device Counts', and when building the service we wanted to make sure that it made technical and commercial sense to cover not just servers, but desktops and laptops too.

From our successful early steps in the Education sector, through to our business and individual user offerings, we continually ensure that we provide what our users need at a cost they can afford. We are a customer-focussed company and we work hard to ensure that it is your requirements and feedback that drive our product and business forward.

We know it can be tough managing IT – from a single PC through to thousands of devices – but when it comes to making your job easier, your end user happier and you business more efficient, we're your number 1 choice.

So if you are involved in IT support – in business, in education, at home – please get in touch. CentraStage is based in High Wycombe, United Kingdom, but available where ever you are.

Find out more

For more information about CentraStage please email info@centrastage.com

CentraStage Features


Remote Support

Windows Remote Desktop (RDP) support integrated

Shared Console Session for end user support and training

Remote Command Shell access for direct communication to the operating system

File Transfer, access to clipboard and option to share local drives

Windows Services to start, stop and restart remote services

Retrieve screenshots from remote device to view desktop errors

Remote takeover on demand for agent-less sessions

Secure web-based Management Console accessible from anywhere

Locally installed agent can be used to initiate all remote takeover options

Connect to any online device, even on disparate networks

Secure communications between agent and server

Peer to Peer communications to speed up remote takeover sessions

Audit & Filtering

Automatic logging of remote assistance activities (user, device and duration)

Privacy mode – optional user acceptance of remote assistance session

Remote sessions to multiple devices at the same time

Automatic Hardware and Software audit every 24 hours

Software Licence Management with notification when numbers are exceeded

Hardware and Software change log

Device filtering to identify devices according to a wide range of criteria e.g. manufacturer, model, logged in user, OS, service pack, software package

Device Monitoring

Performance monitoring – online status, overall CPU, processor and disk usage

Service and Process monitoring – view and choose any service or process found in your environment, and monitor status, CPU and processor usage

Event Log monitoring – view and choose any event log found in your environment, and monitor description, type, code and source

Microsoft Exchange – store size, queue length, delivery rate to name a few

Ability to graph monitors and then displayed on device level

Global, profile and device monitor configuration options

Alerts are triggered when set thresholds are exceeded, and optionally emailed

Live Dashboard with current monitor alerts

Device and Profile alert history for trend reporting

Software Deployment

Deploy any type of file: MSI packages, silent executables, script and batch files, documents

Acknowledgement of deployment success rate, identification of failures, and option to rerun on failed devices

Deploy files with elevated rights to devices where users do not have admin rights

Schedule (e.g. out of hours) and automate deployment for recurring jobs (daily, weekly etc)

Advertise files to end users before executing

Deployment history for reporting

Software Cache to limit bandwidth utilisation when deploying to multiple devices in the same location (i.e. only deploy to one devices over the WAN, then across the LAN)

Device Management

Agent deployment via a single CentraStage agent to all devices in a new LAN environment

Retrieve application licence keys from devices

Find devices not running the latest hotfixes or AV definitions

Deploy critical hardware and software patches to identified devices

Wake on LAN support for device maintenance

Desktop Management and Optimisation e.g. push files, backgrounds, settings, power management, shutdown at night, cleanup

Reporting

System, Profile and Device level reports

Report Scheduler to automate delivery

Device Change log

Remote takeover activity report per customer

Hardware and Software Asset reports