Archive for May, 2011
London, UK, Tuesday 31st May 2011 – CentraStage, (http://www.centrastage.com) the leading provider of cloud based remote monitoring, management and IT automation software, has been chosen by PC PAL (http://www.pcpal.co.uk/), the mobile computer report and repair service for homes and businesses, to underpin a new proactive IT support model for end users.
This relationship will see PC PAL dramatically expand its services, with CentraStage’s remote monitoring and management software becoming part of the company’s product set for current and future customers. This will enable PC PAL to monitor its SME and home customer’s computers and proactively respond to problems.
PC PAL can now offer a range of new services including IT audits, PC and system monitoring, remote support, script and software deployment, device management and configuration, licensing and reporting – through one intuitive easy-to-use web interface provided by CentraStage.
Managing Director of PC PAL Jat Mann said: “We are delighted to announce our partnership with CentraStage. We were really impressed by their ‘ground up’ approach to developing products that fit perfectly with our customer base and are excited about working with such an innovative company. Their remote monitoring and management software will open up a number of new markets for us”.
Commenting on the partnership, Christian Nagele, CEO at CentraStage said: “We believe our partnership with PC PAL will be a very successful development for CentraStage and a great endorsement of the value and benefits of our services. Our technology is built and priced for IT support companies who want to offer remote monitoring and management, without the need to reinvent their business model. We are looking forward to working with PC PAL and enabling them to open up new markets”.
by James Fletcher l May 31, 2011 l No Comments »
It seems like we are in the middle of a ‘perfect storm’ of IT advances and developments. Cloud, virtualisation and mobility have all added layers of complexity to the IT estate. While this widespread evolution is widely acknowledged its impact on IT management is perhaps less understood. Christian Nagele, managing director at CentraStage, says this is where remote management can come into its own.
Virtualisation – at server and desktop level, xx wireless and 3G networks, cloud computing, tablets and smartphones…as with much of the IT industry device management, the management and monitoring of IT assets, is currently undergoing rapid and significant transformation. While this evolution is widely acknowledged its impact on IT management is perhaps less well understood.
As mainstream business applications become more sophisticated and easier to install, update and manage, and devices themselves become more robust and reliable, there is a steadily decreasing requirement for overly complex and feature-rich IT management solutions. IT service providers and corporate IT departments are increasingly looking at their core requirements and finding that many tools are, in essence, excess to requirements.
The must-haves
In a financially constrained environment… read the full article on www.vital-mag.net.
by Christian Nagele l May 25, 2011 l No Comments »
This weekend a handful of the CentraStage team are heading to Miami, Florida for one of the biggest MSP events in the world – Autotask Community Live.
With more than 700 attendees expected to join Autotask for their third annual conference the agenda is packed full of interesting speakers and presentations.
Why are CentraStage attending?
On 18th April 2011, CentraStage & Autotask jointly announced a partnership to be the first CentraStage connector. Connectors will be integration points to link your other business critical platforms together, all in the name of automation!
Not only have CentraStage announced this key partnership but we are also launching in the US – we’ll be making a song and dance about it by being at the show and kicking off a relationship with The ASCII Group.
Who will be at Autotask Community Live?
Look out for these friendly faces who’ll be more than happy to talk to you…
 |
Christian Nagele, CEO
|
 |
Sean O’Connell, Head of Marketing
|
 |
“Scripting Simon” McBryde, Product Specialist
|
by James Fletcher l May 19, 2011 l No Comments »
Presenter: Kris Scruby – ICT Schools Services Manager
Join us for a webinar with East Sussex on 25th May at 10.30am
REGISTER HERE TO RESERVE YOUR WEBINAR SEAT
Title: Hear How East Sussex LA have transformed their IT Support to Schools
Date: Wednesday 25th May 2011
Time: 10:30 AM
Do you provide IT support to schools? Are you interested in how one service provider transformed their IT support model and service to over 150 Primary schools, saving both time and money?
This 45-minute overview webinar with East Sussex Local Authority will look at:
- What they found when they asked their schools what they wanted from an IT support service.
- How they transitioned to a new, better IT service model..
- How they are providing ‘unlimited’ IT support for a flat annual price to Primary schools.
- What their new ‘Premier’ SLA covers, for a flat annual fee.
- How they have made their service more efficient and improved customer satisfaction without increasing resources or workload.
You will have a chance to ask questions.
by James Fletcher l May 17, 2011 l No Comments »
ComStore: Anti-Virus Bonanza!
While our ComStore team crack on with testing more components for your enjoyment, I thought I’d take a moment to update you all…
If you’re not already a Scripting Simon blog subscriber/addict/viewer – now may be a good time to do it! Yesterday he posted an interesting post about the ComStore and the recently added components ready for consumption…
So why not pay Simon a visit over at his blog www.ScriptingSimon.com
by James Fletcher l May 10, 2011 l No Comments »